Policies + Shipping

ORDERING INFO

If you have any issues ordering, please email us at kitchenink@gmail.com.

All orders placed will be processed and shipped within 5 business days. If you would like to cancel an order before it has shipped, you must send an email within 3 business days of ordering. At this point, it is possible we will have already shipped the item so please email us with cancellations as soon as possible. If it has already shipped, we will provide a return and refund. Refunds, returns, and exchanges are all accepted. If you would like to return or exchange an item, you must email us within 3 business days of receiving the item. We will then send you further instructions. Note that we will not provide refunds for damaged or worn items. 

If there is an item (or size) that you are interested in ordering, but that appears to be sold out, please email us and let us know. It is possible that we will have new batches in the near future. However, this does not apply to any items in the "sale" section. Those are items that we have stopped printing and don't intend to reprint. 

I am sorry to say that we cannot provide custom prints, designs, or personalizations at this time. 


SHIPPING INFO

If you have any questions about shipping, please email us at kitchenink@gmail.com. 

Items will be shipped within 5 business days. We send all of our mail through the U.S. Postal Service. Generally speaking, packages take 2-5 days to arrive once shipped. When your order has been shipped, you will be provided with a tracking number via email. 


OFFICE HOURS
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OFFICE INFO
 

 

 

SUNDAY: CLOSED
MONDAY: 11AM-5PM
TUESDAY: 11AM-5PM
WEDNESDAY: CLOSED
THURSDAY: 11AM-5PM
FRIDAY: 11AM-5PM
SATURDAY: CLOSED

We can be reached during the hours above via email or telephone. Please note that any order placed after 2pm will not be processed until the following business day. Also note that we are closed Wednesday's. We welcome all questions, comments, and concerns. We love chatting with our customers!